Vendor Management
Pre-Implementation Vendor management is a demanding part of the entire business software implementation planning process and should be delegated to someone within the organization who understands the...
View Article11 Reasons to Implement an Electronic Medical Record
Be honest. Has it crossed your mind to sell your practice to a hospital or retire rather than deal with the pain of implementing and using a new electronic medical record (EMR) system? Two of the...
View ArticleStrategy for Business: Are you Effective or Efficient?
It’s common for us to hear today that management consultants, advertisers, and marketing people describe their services or products as ‘effective.’ But if you are in business, can you really afford...
View Article7 Question Check Up For Your Business Strategy
I was listening to a news broadcast this morning about the importance of getting an annual physical exam. The doctor discussed the need to check the routine stuff, adult vaccinations, blood tests,...
View ArticleDogs Are Cute, But Not Great Leaders
I have two dogs—Brownie and Linus. Brownie is a three year old dachshund and Linus is a two year old Chiweenie. They are good friends, but make no mistake—they plot to prevent each other from...
View ArticleThe Story of an Organization and Their Struggle to Achieve Operational...
Last fall, I arrived at a client hospital site and felt as though I had fallen into the land of Winnie the Pooh. The manager of the department seemed to focus only on patient privacy issues, very...
View ArticleIntention Deficit Disorder
As a business strategy consultant, I am paid to think. I offer my clients an objective viewpoint of their business and help them think differently about their company. I help them design strategy,...
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Are You Choosing To Have an Inefficient Organization?
It is not uncommon for a management consultant to identify inefficiencies during a client’s operations assessment. However, lately I have met with several companies that have identified their own...
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10 Questions to Ask a Potential Consultant
I was recently asked by a medical practice manager how Operational Strategies differs from other management consulting companies. It was a fair question and one that I could easily answer, but it led...
View ArticleBeam Me Up
Beam Me Up “A meeting is where minutes are taken and hours are wasted” (James Kirk) And sometimes we really just want to say “beam me up Scotty”. Nearly every business has meetings. And, nearly...
View ArticleCreative Development Forum
CREATIVE DEVELOPMENT FORUM A Partnership between Southwest Training Institute, Operational Strategies, and Sage Speaking TOPIC: “Creativity Within Organizations–How To Build, Encourage, &...
View ArticlePenny Crow to Present Program at HFMA 2014 Conference on June 25
The Healthcare Financial Management Association will hold its annual ANI Conference June 22-25 in Las Vegas. Penny Crow has been selected to facilitate an Innovation Lab on “How Thinking Frameworks...
View ArticleColor Outside the Lines
Color Outside the Lines When did you stop thinking like a child and turn into an adult? When did you set aside wonder, play, imagination, and innocence to put on the drab attributes of ‘responsible’...
View ArticleVendor Management
Pre-Implementation Vendor management is a demanding part of the entire business software implementation planning process and should be delegated to someone within the organization who understands the...
View ArticleStrategy for Business: Are you Effective or Efficient?
It’s common for us to hear today that management consultants, advertisers, and marketing people describe their services or products as ‘effective.’ But if you are in business, can you really afford...
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